Hotel Housekeeping Supervisor
Job DescriptionFUNCTION The Hotel Housekeeping Supervisor is responsible for the successful operation of the hotel housekeeping shift.
The supervisor must ensure that high standards of cleanliness are met throughout the hotel.
ORGANIZATIONAL RELATIONSHIPS1.
Responsible to the Housekeeping Manager for successful performance of assigned duties.
2.
Responsible for the supervision and performance of the Guest Room Attendants and Housemen.
SPECIFIC DUTIES AND RESPONSIBILITIESDevelops and manages the scheduling of hotel housekeeping work assignments and oversee the completion of the assignments.
Ensure the safety and security of employees and customers.
Manage process and programs to efficiently control and reduce loss time injuries.
Review staffing levels to maintain budgeted level of employment.
Delegate duties and assign responsibilities.
Conduct interviews.
Development of staff and new hiresPerform evaluationsMaintain employee files.
Review departments financial data.
Knowledge of applicable OSHA standards for safety, chemicals and bloodborne pathogen and operation of cleaning equipment.
Review housekeeping activities with Housekeeping Manager.
Meet with departmental directors and manages as necessary.
Other duties as assigned.
METHODS OF ACCOUNTABILITYAbility to maintain strict confidentiality relative to financial data, policies, procedures, and promotions.
Through various oral and written reports to the Housekeeping Manager.
Through achievement of performance goals.
STANDARDS OF PERFORMANCEIndividual ProficienciesManagement abilities demonstrated in managing the shift effectively.
Maintain interpersonal working relationship among all personnel.
Oral and written communication skills.
Willingness to assume overall responsibility relative to the performance of the shift.
Job PerformanceManagement of departmental budget and goals.
Effective managing of the staff.
Accuracy in completing assigned duties, paper work, and reports.
MENTAL AND PHYSICAL REQUIREMENTSAbility to analyze and interpret departmental needs and results.
Ability to solve complex problems.
Ability to perform assigned duties under frequent time pressures.
Good communication and public relation skills.
Broad variety of tasks and deadlines requires an irregular work schedule.
EDUCATION, TRAINING, AND EXPERIENCETwo to five years experience in a hospital, hotel, or public facility in janitorial or executive housekeeping with a 2-year degree in related fields or equivalent work experience are preferred but not required.
Complete core training modules within 10 days of initial hire date.
WORKING ENVIRONMENT AND CONDITIONSOffice environment.
Casino environment which may include boat and/or floating barge.
Exposed to smoke, bright lights, and noise.
High rise hotel and atrium.
EQUIPMENT AND TOOLSPhone, fax, computer, linen cart, housekeeping equipment, vacuums, cleaning supplies, mops, brooms, use of chemicals for cleaning.
Salary:
$17 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
The supervisor must ensure that high standards of cleanliness are met throughout the hotel.
ORGANIZATIONAL RELATIONSHIPS1.
Responsible to the Housekeeping Manager for successful performance of assigned duties.
2.
Responsible for the supervision and performance of the Guest Room Attendants and Housemen.
SPECIFIC DUTIES AND RESPONSIBILITIESDevelops and manages the scheduling of hotel housekeeping work assignments and oversee the completion of the assignments.
Ensure the safety and security of employees and customers.
Manage process and programs to efficiently control and reduce loss time injuries.
Review staffing levels to maintain budgeted level of employment.
Delegate duties and assign responsibilities.
Conduct interviews.
Development of staff and new hiresPerform evaluationsMaintain employee files.
Review departments financial data.
Knowledge of applicable OSHA standards for safety, chemicals and bloodborne pathogen and operation of cleaning equipment.
Review housekeeping activities with Housekeeping Manager.
Meet with departmental directors and manages as necessary.
Other duties as assigned.
METHODS OF ACCOUNTABILITYAbility to maintain strict confidentiality relative to financial data, policies, procedures, and promotions.
Through various oral and written reports to the Housekeeping Manager.
Through achievement of performance goals.
STANDARDS OF PERFORMANCEIndividual ProficienciesManagement abilities demonstrated in managing the shift effectively.
Maintain interpersonal working relationship among all personnel.
Oral and written communication skills.
Willingness to assume overall responsibility relative to the performance of the shift.
Job PerformanceManagement of departmental budget and goals.
Effective managing of the staff.
Accuracy in completing assigned duties, paper work, and reports.
MENTAL AND PHYSICAL REQUIREMENTSAbility to analyze and interpret departmental needs and results.
Ability to solve complex problems.
Ability to perform assigned duties under frequent time pressures.
Good communication and public relation skills.
Broad variety of tasks and deadlines requires an irregular work schedule.
EDUCATION, TRAINING, AND EXPERIENCETwo to five years experience in a hospital, hotel, or public facility in janitorial or executive housekeeping with a 2-year degree in related fields or equivalent work experience are preferred but not required.
Complete core training modules within 10 days of initial hire date.
WORKING ENVIRONMENT AND CONDITIONSOffice environment.
Casino environment which may include boat and/or floating barge.
Exposed to smoke, bright lights, and noise.
High rise hotel and atrium.
EQUIPMENT AND TOOLSPhone, fax, computer, linen cart, housekeeping equipment, vacuums, cleaning supplies, mops, brooms, use of chemicals for cleaning.
Salary:
$17 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
